DOCPIT Services
Our tailor-made services to help you achieve your goals.
Backup & Recovery
Even the safest place in the world is useless if data or documents are lost or deleted, or if natural disasters such as a fire or earthquake destroy the data storage. This not only results in economic damage for you, but also brings your company to a standstill. With Backup & Recovery, backups of your data are created on a daily basis, ensuring the essential protection of your data and documents. This is possible because the backups are stored at different locations. In an emergency, we are of course there for you and can also restore incremental backups for you immediately.
Configuration & management interfaces
With API integration, you are opting for a convenient and proven integration method that supports, among other things, structured data exchange between DOCPIT and your law firm software such as Datev or BMD. The connection between DOCPIT and your law firm software ensures that your workflows function securely and seamlessly. In addition, the connection can be adapted to your individual wishes and requirements. Your well-known excellent DOCPIT service team ensures that our and your high quality standards are met and that the high level of customizability, performance and user-friendliness is maintained.
Customized solutions & workflows
We are specialists in the legal and tax tech sector and have generally focused on the topic of secure and convenient collaboration in companies. This is associated with workflows and we think in terms of workflows with you and not just in terms of functions. This involves a deep understanding of our customers, which is why individual adaptations or customized workflows are often necessary for the implementation of solutions and processes. Sometimes standard solutions or off-the-shelf functions, even if they are customizable, are not the right or desired solution. Our highly qualified project team of project managers, technical experts, UX designers and developers is ready to actively advise you on your challenges and successfully support you in their implementation.
Individual onboarding
This package ensures the best possible support for you and your employees during the onboarding phase. A targeted, step-by-step introduction is the best approach, especially when it comes to roll-outs at several locations and training different teams with different workflows. Especially because we can focus on the different work priorities and processes and on the different employees and their requirements in the best possible way.
Requirements analyses & workshops
When used in a targeted manner, online and offline workshops make perfect sense. On the one hand, to take a closer look at your requirements and, on the other, to be able to guarantee a professional project assessment and successful implementation for you in advance in the case of individual adaptations, your wishes and tailor-made solutions. You have the opportunity to sit down with our collaboration experts in the tax and legal sector at any time and receive advice on further options for optimizing your work processes.
On-Premise
DOCPIT can of course also be used as an on-premise solution and is an ideal solution for companies or law firms that want to keep maximum security under their own control. However, on-premise hosting in-house and the handling of sensitive data also present special challenges for you. This service is for companies and law firms that prefer not to work with ISO 27001, ISO 27017, ISO 27018 etc. certified vendors and data centers and would rather host their data on their own infrastructure. We support you with the implementation on your own server, on our server, with third-party providers of your choice or in your own data center and beyond.
Rent a DOCPIT expert
Rapidly advancing digitalization and automation require more and more expert knowledge. At the same time, qualified specialists are in short supply and the work is neither becoming less nor less complex. Building on the expert know-how of our DOCPIT specialists, you can conveniently outsource standardizable, time-consuming preparation, configuration or optimization tasks to us as part of your work processes. How can I transfer certain information, processes, workflows or simply my users to DOCPIT as quickly and qualitatively as possible? Am I making full use of all proven or innovative possibilities? We will be happy to help you wherever you decide that you need additional know-how and active resources from us
Premium support
In addition to our well-known excellent customer service for all customers, our service offering also includes our premium support, including a dedicated customer success consultant, individual training, etc. As part of the rollout for large law firms, companies with several locations or teams, sensitive areas or our on-premise customers, we are happy to assist you with best practice workshops and proactive advice.
Solutions
Various solutions
for different needs.
